Sales & Metrics

I have a versatile sales background and experience driving revenue expansion across various sales environments from consultative B2B, e-commerce D2C, retail and tradeshows. This range of selling has strengthened my ability to adapt to different buyers, communicate value clearly and build relationships across diverse customer journeys. I excel at relationship building, finding innovative solutions with a strategic growth mindset. 

account growth + expansion

  • Grew surgical accounts from 2 to 10 in one year driven by relationship + trust building + creative problem solving

  • Increased engagement across new accounts by identifying opportunities understanding workflow challenges and presenting tailored solutions.

  • Strengthened long term relationships through excellence in account management + customer service, innovations and dependability.

operational efficency + cost savings

  • Eliminated 100% of state-mandated lunch penalty pay for 6 months by developing a schedule optimization model that supported regulatory requirements and eliminated unnecessary labor costs.

  • Reduced surgical waste by 50% over one year through creating and implementing an inventory and expiration tracking system that reduced costs and supported more efficient ordering.

entrepreneurial wins + market expansion

  • Secured national magazine features through an in-house marketing campaign with personalized communications sent to editoral teams of national pubilications, earning coverage (i.e. Los Angeles Magazine, ELLE) and elevating brand visibility.

  • Increased sales by 25% following national press features as a direct impact of targeted outreach, brand storytelling and strategic media placement on revenue growth.

  • Expanded business from local to national boutiques, growing customer base nationwide.

client relationships + customer experience

  • Built strong client relationships grounded in active listening, clear communication, being a resourceand trust + empathy.

  • Improved customer satisfaction by simplifying complex information and helping clients understand the benefits of products and services.

  • Supported cross-functional teams by relaying customer insights that informed strategy, product alignment and service improvements.

  • A+ 100% on Secret Shopper evaluation. Perfect score on end to end customer service checklist in all areas of the sales process.